KPI Monster
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Frequently Asked Questions

Soon AI agents will become indispensable for business success, and the one who starts first will win this market! 96% of the companies we surveyed plan to use AI-agents soon.

Implementation takes 7 working days if you provide all the necessary information about your business or project on time.

Pipedrive, Bitrix24, Kommo, Monday, AirTable, OnlyOffice, Sales Creatio, Scoro, Zoho CRM and other platforms listed on the main page. If your CRM is not in the standard list, we can configure the integration individually.

If the dialogue limit is exceeded, the system will automatically notify you. You will be able to increase the limit by selecting an additional package of dialogues at a fixed cost.

WhatsApp, Telegram, Facebook Messenger on the page, Instagram, a chat widget on the site. Additional channels can be connected on request.

The KPI MONSTER AI-agent is trained to sell any number of products or services of any complexity, including large online stores and multi-component services. We configure the nuances of sales scenarios for your company within 1 week from the date of signing the contract, if you are ready to quickly provide the necessary materials on products and the structure of your company. The AI-agent speaks in any language of the world, on any topic, but strictly limited - he will sell only your product and create loyalty to your company. Start with testing the ready AI-agent, here: Free test

We store only necessary data, such as customer contacts, leads and dialogue records. All data is stored on secure servers, encrypted and multi-layered protection is used. Our system fully complies with GDPR requirements.

GDPR (General Data Protection Regulation) is a general regulation for data protection, which is in effect in the countries of the European Union. It regulates the processing of personal data and ensures the rights of clients to protect and keep their data confidential.

The system is updated regularly, including new features and improvements. All updates are included in the cost of the subscription, no additional costs are required. Regular automated updates of the AI-agent's knowledge base are also performed based on your product assortment and/or services and their cost.

Yes, our AI-agent supports integration with your system through an API. We also offer custom solutions for complex platforms. The time and cost of such integrations are calculated individually.

The subscription fee includes the basic configuration of AI-agents - working instead of your managers on receiving cold leads and requests via the service, selling your company's products/services through a chat on the website. Also included in the subscription fee is regular automated updating of the AI-agent's knowledge base based on your product assortment and/or services and their cost.

Upon your request, we add other channels for receiving applications (messengers), connect to CRM and also constant work of service bots - for other departments of your company.

All works on personalizing the settings of AI-agents for your company's products are evaluated individually as a one-time hourly payment of our specialists, and the subscription fee is set only for monthly technical support of AI-agents. If necessary, we agree on a one-time hourly payment of our specialists to make changes to the settings of AI-agents (a new product/service appeared, a new service AI-agent is needed).
Additional payment may be the number of messages exceeding 5000 per month (the cost of packages is regularly reviewed in accordance with the change in the rates of neural networks).

The AI-agent works with any customer request within your products and services, works as a manager with cold contacts, selling your competitive advantages, works with objections and has high qualification as an expert in your business, answers any request of any depth and complexity.

We build a sales funnel for your company or work according to your existing funnel, with your indicators. The AI-agent has the highest communication skills, encyclopedic knowledge about your industry and product, gently and accurately leads the client to the conclusion of the deal and chooses your company instead of competitors.

You'll be impressed comparing your current metrics with the improvements an AI agent delivers - from the volume of processed and nurtured cold leads to the quality of initial data collection. Plus, gain invaluable insights into customer needs, objections, targeting keywords for paid ads, social media content strategies, and any other analytics you require.

What makes a product 'complex'? Our experts have extensive competencies in sales and marketing across a wide spectrum of products, including complex multi-component solutions, new product launches, and highly competitive markets - we'll expertly train your AI agent using your company's knowledge base to handle any product effectively.

To address the specific 'complexities' of your product, we recommend scheduling a test session with an active AI agent. Experience its effectiveness firsthand, after which we'll discuss the possibilities of creating a custom AI agent tailored to your needs.
Start your test here: Free Test

In your client dashboard, you'll be able to:
  • Review all customer conversations
  • Access customer contacts and lead statuses
  • Study conversation summaries
  • Analyze statistics on successful and unsuccessful interactions
  • Export data (contacts, leads, reports) in convenient formats, including Excel and PDF

Adding new communication channels is as simple as letting us know your needs. We'll set up integrations with Instagram, additional messaging platforms, or any API-supported channel. The process takes anywhere from a few hours to 2 days, depending on complexity (including channel-side integration setup, which may require some processing and waiting time).

Our experts handle all system configuration and testing. No technical expertise required on your end - we take full responsibility for the entire implementation, testing, and setup process.

The AI agent follows the same protocols as your human employees, meaning you've already addressed potential contingencies and won't face any surprises. For unexpected situations, the agent is equipped with a directory of departments and contact persons, allowing it to redirect customers when inquiries fall outside its authorization scope.

A trial period is perfect for you to personally experience the capabilities of KPI Monster's AI agent. You'll see all the customer data collected from inquiries and evaluate the analytical power of KPI Monster's virtual AI agent - capabilities that go beyond human manager limitations.
Start your test here: Free Test

Whether you're in B2B or B2C, we're focusing on that crucial first contact - gathering initial customer requirements, presenting your product against competitors, and addressing preliminary customer objections based on market comparisons. For specialized businesses or complex products, we fine-tune the assistant's dialogue to align with your company's specific nuances.

The agent seamlessly adapts to your customer's language, instantly switching between languages while maintaining the same high-quality conversation level with native speakers of any language, including your target audience's specific slang.

Customers can request a human manager at any time - the assistant is trained to collect contact information and transfer details quickly, accurately, and with sufficient detail for effective follow-up.

Use your free trial to challenge our AI agent with your toughest sales scenarios - the ones that typically challenge your human team. Compare the results using your own benchmarks. After the trial, we'll analyze your experience together and customize the solution specifically for your business needs. Remember: our AI agent's learning curve in mastering your products and services far outpaces human capability.
Start your test here: Free Test

The AI captures incoming information - from exact phrases and semantics to precise buyer behavior - while its rapid analytical capabilities reduce lead loss (from non-business hours, busy staff, communication gaps, or complex inquiries).
Additionally, it generates target-audience-relevant content for your content marketing, Google Ads, and targeted advertising, while helping optimize your product range and track competitor positions.
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Evaluate the AI agent's capabilities - FREE TEST or learn about all the FEATURES of working with an AI agent tailored to your company!